http://www.opensourceentrepreneur.com/ 2007-01-23T01:24:28+01:00 http://www.opensourceentrepreneur.com/ http://www.opensourceentrepreneur.com/lib/images/favicon.ico text/html 2006-07-31T01:39:42+01:00 http://www.opensourceentrepreneur.com/doku.php/customer_service:basic_procedures?rev=1154324382 Never forget that for many of your customers, the first time they contact you directly may be when they have a problem. Bad customer service can ruin a company’s reputation faster than anything else. If you don’t believe me, look at Dell... text/html 2006-09-21T19:56:36+01:00 http://www.opensourceentrepreneur.com/doku.php/customer_service:home?rev=1158882996 Anything Customer Service related belongs here. Here’s what you need to know to add your own topic to this Wiki. 1) Look at the URL for this page http://www.opensourceentrepreneur.com/doku.php/customer_service:start The key parts are at th...